Get in touch
Every message that reaches us is read and answered by a person — no bots, no automated replies.
We reply within 1 business day, Monday to Friday.
If your message is about an order, please include your order number so that we can look it up straight away.
Returns are handled through this same channel: send us a message and we will confirm your return and give you the correct return address. The full details are in our refund policy.
Belnesto, Gottliebenstrasse 6, 8280 Kreuzlingen, Switzerland